Right of withdrawal

You have the right to cancel this contract within 14 days without giving any reason. The cancellation period is fourteen days from the date upon which you or a third party that you nominate, who is not the carrier, take possession of the goods.

To exercise your right of cancellation, you may use the online withdrawal form available on our website (footer > "Cancel order") or notify us of your decision to withdraw from this contract by means of a clear statement, either by e-mail at info [at] tiefenbrunner.com or by post to:

Schlosskellerei Turmhof Tiefenbrunner GmbH
Schlossweg 4
I-39040 Kurtatsch (BZ)
Italy

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we will reimburse all payments received from you without undue delay and, in any event, no later than fourteen days from the day on which we receive notification of your withdrawal from this contract. We may withhold reimbursement until we have received the goods back or until you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to us without undue delay and in any event no later than fourteen days from the day on which you notify us of your withdrawal from this contract. The deadline is met if you send back the goods before the period of fourteen days has expired.

This deadline will be respected if you send the goods before expiry of the fourteen-day period. You will be liable for the direct costs of returning the goods.

Liability for costs in the event of cancellation

If you exercise your right of cancellation, you must bear the standard costs of returning the goods delivered if these correspond to the goods ordered.