Right of cancellation

You have the right to cancel this contract within 14 days without giving any reason. The cancellation period is fourteen days from the date upon which you or a third party that you nominate, who is not the carrier, take possession of the goods.

To exercise your right of cancellation, you must inform (Schlosskellerei Turmhof Tiefenbrunner Srl, Via Castello 4, I-39040, CORTACCIA (BZ), Italy, phone: +39 0471 880122, fax: +39 0471 880433, e-mail: info [at] tiefenbrunner.com) of your decision to cancel this contract by means of a clear declaration (such as a letter sent by post, fax or e-mail).
In order to observe the cancellation period, it is sufficient to send off the notice that you are exercising your right of cancellation before expiry of the cancellation period.

Consequences of cancellation

If you cancel this contract, we must reimburse all payments received from you, EXCEPT delivery costs, without delay and at the latest within fourteen days from the day upon which we received notice of your cancellation of this contract. We may refuse reimbursement until all goods have been returned to us, or until you demonstrate that you have returned the goods, whichever is earlier.

You must return or hand over the goods to us promptly and in any case no later than fourteen days from the date upon which you informed us of the cancellation of this agreement.

This deadline will be respected if you send the goods before expiry of the fourteen-day period. You will be liable for the direct costs of returning the goods.

Liability for costs in the event of cancellation

If you exercise your right of cancellation, you must bear the standard costs of returning the goods delivered if these correspond to the goods ordered.